Steps for Success
1
Best Practice: How well do you know your guests?
If you are looking to improve your app's performance, it's essential to use the Analytics Portal to view and understand platform usage.
2
Best Practice: Your Content Matters
Content is key to engage with your guests. Not only does content matter, the way you present it makes a great impact as well.
3
Best Practice: Staff Engagement
How well does your staff know the platform? Active and engaged staff members are proven to enhance the guest's experience.
4
Send App: RMS
Use the RMS to send guests a link to your hotel's app via text or email.
5
SendApp: Guest
Have the guests send themselves a link to your hotel's app using SendApp, Runtriz's referral tool.
6
SendApp: Text
Text an approved number to receive a link to the app.
7
Regional Services Manager Resource Guide
This guide will provide Regional Managers with common issues and pain points properties are experiencing in the early stages of activation.
8
RMS Tips
Best practices and new features for continuous learning